الإصلاح الإداري في مؤسسات السلطة الفلسطينية وعلاقته بالحكم الرشيد

الملخص

The main objectives of the study are to recognize the reality of the administrative reform in the Palestinian Authority's institutions, and to identify the extent of the application of the principles of good governance in the Palestinian Authority's institutions (transparency, accountability, integrity, justice, participation, responsiveness, effectiveness). The study’s population consisted of administrative staff in the Palestinian Authority institutions in the suburbs of Jerusalem, totaling 450 employees, a random sample was taken from the study population consisting of (90) employees who had received the questionnaire. 84 of them were returned at the percentage of 93%; the ratio was suitable for conducting the study. The questionnaire was used to collect data from the study’s sample. The questionnaire was divided into two parts: the first section included general information about the respondents, the second section included items which measured respondents’ opinions about administrative reform in the Palestinian Authority's Institutions and its relationship to good governance. The questionnaire answered the questions and the hypothesis of the study. The study found several results: The results of the study showed that the institution instructions are clear and known, with large degree of consent of the respondents. The study showed that the institutions set clear mechanisms to fight corruption with medium degree of approval of the respondents. It also indicated that the employees have full powers to accomplish the tasks of citizens without reference to officials, and the institution addresses cases of abuse of power with medium degree of approval by the respondents. The results of the study showed that Pursuing any violations in the senior management is not slogans but measures, and administrative decisions are applied to all employees fairly, with medium degree of approval of the respondents, there is an effective administrative and financial audit in the organization's policies, and there is discrimination between employees on the basis of geographical area to which the  employee belongs, with medium degree of approval of the respondents

The study recommended that the employees should be given full authority in order to complete the transactions of the citizens without reference to officials. The first official administrator at the organization addresses the abuse of authority by officials. The first official administrator in the ministry should be responsible for negligence of staff in the senior management in their work and carrying out their duties, and that administrative decisions are applied to all employees fairly. There is a need for equal treatment between employees by their superiors, and non-discrimination on the basis of political affiliation or gender

 DOI: 10.36554/1796-002-002-009